KUNAL NITIN MARATHE

For KUNAL NITIN MARATHE

Effective Date: July 1, 2026

Welcome to KUNAL NITIN MARATHE (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital platforms, applications, communication services, and any products or services offered by us, including interactions through Meta WhatsApp Business Platform, Rich Communication Services (RCS), email, SMS, and other digital communication channels.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any provision contained herein, you should discontinue using our services immediately.

These Terms are drafted in accordance with applicable laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (where applicable), and other relevant legal frameworks.

1. Definitions

For the purpose of these Terms:

  • Company refers to KUNAL NITIN MARATHE.
  • Website means any website, landing page, portal, or online platform owned or operated by KUNAL NITIN MARATHE.
  • Services include all products, customer support, consultations, messaging services, promotions, notifications, WhatsApp Business communications, RCS communications, and related offerings.
  • User, Customer, or You means any individual, organization, or entity accessing or using our Services.
  • Content includes text, images, graphics, software, videos, logos, trademarks, documents, and all other material published by the Company.
  • Account refers to any registered profile created for accessing specific Services.

2. Acceptance of Terms

By using any of our Services, submitting your information, contacting us through WhatsApp, RCS, telephone, email, website forms, or any digital platform, you expressly agree to these Terms & Conditions.

Your continued use of our Services constitutes your ongoing acceptance of these Terms, including any future modifications published by the Company.

If you are acting on behalf of a company or organization, you represent that you possess the authority to bind such organization to these Terms.

3. Description of Services

KUNAL NITIN MARATHE provides various business-related services through online and offline channels.

Our Services may include:

  • Customer support
  • Business communications
  • Information sharing
  • Appointment coordination
  • Order processing
  • Promotional campaigns
  • Transaction notifications
  • Customer engagement
  • WhatsApp Business messaging
  • Google RCS Business Messaging
  • Email communications
  • SMS notifications
  • Digital support services

The Company reserves the right to modify, expand, suspend, or discontinue any Service without prior notice whenever necessary.

4. Eligibility

To use our Services, you must:

  • Be at least 18 years of age or possess legal parental consent.
  • Have legal capacity under applicable Indian laws.
  • Provide accurate information.
  • Use the Services only for lawful purposes.
  • Not be prohibited under applicable laws from accessing our Services.

If we discover false information or unlawful activity, we reserve the right to suspend or terminate access immediately.

5. Account Registration

Certain Services may require registration.

When creating an account, you agree to:

  • Provide true and complete information.
  • Keep your information updated.
  • Maintain confidentiality of login credentials.
  • Accept responsibility for activities under your account.
  • Notify us immediately regarding unauthorized account access.

We may suspend or terminate accounts containing misleading, fraudulent, or inaccurate information.

6. User Responsibilities

Users agree to:

  • Use the Services lawfully.
  • Respect intellectual property rights.
  • Provide accurate information.
  • Maintain account security.
  • Avoid transmitting malicious software.
  • Avoid unauthorized system access.
  • Refrain from abusive or fraudulent conduct.

Users shall not:

  • Violate applicable laws.
  • Interfere with network security.
  • Reverse engineer our software.
  • Copy proprietary content.
  • Misrepresent identity.
  • Distribute spam.
  • Send illegal or harmful communications.

Violation of these obligations may result in immediate suspension of Services.

7. Payment & Billing Terms

Where applicable, payments for Services shall be made through approved payment methods.

Users agree that:

  • Fees shall be paid in full.
  • Taxes applicable under Indian law shall be borne by the customer unless otherwise specified.
  • Payment failures may result in delayed or suspended Services.
  • Refunds shall be governed by our applicable refund policy, if any.
  • The Company reserves the right to revise pricing with reasonable notice.

Invoices may be issued electronically.

8. Subscription Renewal & Termination

If any Service is subscription-based:

  • Renewals may occur automatically unless cancelled.
  • Users may cancel before the renewal date.
  • Outstanding dues remain payable even after cancellation.
  • We reserve the right to terminate subscriptions for breach of these Terms.
  • Certain Services may remain available until the expiration of the paid period.

Termination does not affect accrued rights or obligations.

9. Use of WhatsApp Official API & RCS

KUNAL NITIN MARATHE may communicate with customers using the official Meta WhatsApp Business Platform and Google Rich Communication Services (RCS).

By providing your mobile number, you expressly consent to receive:

  • Transactional notifications
  • Service updates
  • Appointment reminders
  • Customer support communications
  • Account verification messages
  • Promotional messages where legally permitted and consented to
  • Security alerts
  • Business announcements

Users acknowledge that:

  • Message delivery depends on telecom operators, internet connectivity, Meta systems, Google systems, and device compatibility.
  • Opting out of promotional communications does not affect essential transactional communications.
  • Communications shall comply with applicable Meta Business Messaging Policies, Google RCS requirements, Indian telecom regulations, and other applicable legal obligations.

The Company does not send unsolicited communications without appropriate legal basis or user consent.

10. Message Delivery & Compliance Policy

Although the Company makes reasonable efforts to ensure timely delivery of messages, we do not guarantee:

  • Immediate delivery
  • Continuous availability
  • Error-free transmission
  • Device compatibility
  • Network availability

Message delivery may be delayed or interrupted due to:

  • Internet outages
  • Telecom failures
  • Platform maintenance
  • Meta system limitations
  • Google RCS platform restrictions
  • Government directives
  • Technical failures beyond our control

Users are responsible for ensuring that their registered contact information remains accurate and active.